How do I work with clients?

Briefing

This is the discovery phase of my process to connect with client’s needs and wants in marketing and technology services. Whether it is a marketing strategy plan or an ecommerce website, our initial conversation would set the foundation for the working relationship and expections on results.

  • Research
  • Observe
  • Understand
  • Analyze

Planning

Once work of scope and service agreement is established we will develop the initial planning phases and working on generating your program for marketing, technology, and/or business. This process could take a week up to 2-3 months depending on the scale of the project. 

  • User Cases
  • Business Processes
  • Wireframes
  • Design Concepts

Execution

Working with directly with client or among teams, I will make sure the project is handled properly with the right resources and personnel to complete each component of the program/project. We will work on achieveing milestones along the way for the program if it is a long term project or evaluate the results based on the expectations we set from the planning phase.

  • Design Handover
  • Communicate
  • Monitor
  • Visual Design

Analyzing

Once we are completing tasks, projects, and/or entire program, we will assess the reports and analyze the outcome from our execution phase and see if there is a continued collaboration or a send off with clients who are satisified with the results and/or finished scope of work. 

  • Usability Testing
  • Verification
  • Design Quality Check
  • Approval